Fixed Ops Mastermind

Leaving the
industry better
than we
found it.

The media brand and community built for fixed operations professionals who want to do their jobs better — service advisors, service managers, parts professionals, and fixed ops directors.

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30+
Years in Fixed Ops

5+
Years of Sessions Archived

8
Industry Partners

1
Mission

FOM Live
Thursdays at 2 PM ET — Weekly on Zoom & YouTube
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About FOM

Built from the floor up.

Fixed Ops Mastermind was built by a former Ford technician who spent 30 years progressing through every role in fixed operations — advisor, service manager, fixed ops director — before launching a media brand dedicated to the people still doing the work.

We push the industry forward through real dialogue, shared experience, and the kind of honest conversation you won’t find at a vendor conference.

01
Real Practitioners
Every conversation is grounded in actual dealership experience — not theory, not marketing. People who've done the job talking to people doing the job.
01
Consistent Presence
Weekly live sessions, a weekly podcast, a newsletter, and in-person roadshow events — FOM shows up on a schedule practitioners can rely on.
01
Stewardship Mission
This isn't about building an audience. It's about leaving this industry in better shape than we found it — for the people coming up behind us.
Community

Join the Fixed Ops Mastermind.

From veteran Fixed Ops Directors to advisors just learning the ropes — everyone is welcome. Get access to weekly live sessions, the full session archive, and a community of people who want to see you succeed.

Membership
FOM Community

Access every session, every week — plus the archive dating back to 2019.

  • Weekly FOM Live sessions (Thursdays, 2 PM ET)
  • Tuesday rebroadcast of prior session
  • Full session archive — 5+ years
  • FOM Podcast — weekly, releasing Tuesdays
  • Weekly newsletter
Free
No cost to join — just show up.
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The FOM Newsletter

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Industry Partners

Companies that believe in this work.

Become a Partner

Community Voices

From the floor.

The conversations on FOM are the ones I can't have with anyone else in my group. People who've actually done this work, talking honestly about what actually happens.
Damon Eagon
Service Manager — Canada
When you're a corporate fixed ops director managing multiple stores, you need perspectives from people in the trenches. FOM gives you that every single week.
Tully Williams
Corporate Fixed Ops Director
The data tells you what's happening. FOM helps you understand why — and what to do about it. That combination is rare in this industry.
Henrik Janer
Data & Analytics Strategist